HP sales Basics
It's almost three decades that I had my first exposure to this term but lessons taught by HP sales basics stayed, nourished and shaped my attitude and continues to be so. The written stuff was interesting but video presentation was more gripping. I remember borrowing bulky UMatic tapes from Blue Star video library over the weekend and watch them with great passion. A good coach would make those lessons live and vibrant with role playing techniques. Telephone speaking, non verbal communication, Art of Listening, making a proposal, Benefits versus Features and above all passionate zeal to lead a life. India lacks smart, great sales people. Era of salesmanship has now arrived. Prior to liberalization, an art of bribing Govt officials, securing licence and approvals shaped the path of success. Post liberalization, flurry of foreign investments created many job opportunities. With euphoria for foreign touch, customers flocked and art of salesmanship had to wait. Now with global recessi...